On Tuesday, August 30, building services associates at United Methodist Communities at Pitman were awarded certificates of completion for the CARES training. For six months, associates participated in different training modules concentrating on the five CARES behaviors: Compassion, Accountability, Respect, Enthusiasm, and Service.
Ray Bates, building services director, made arrangements to celebrate the associates’ hard work and dedication to the program. The CARES training is designed to create a strong patient-focused foundation. “It’s the right thing to do,” explained Ray as he addressed residents and associates. “At our weekly huddles associates would share their CARES stories with the team,” said Ray. He then read a few of the stories to the audience.
In addition to the presentation, Ray invited “Carey the CARES Bear” to tour the building and greet the residents and associates.
It’s the little things our community does every day that makes for a better quality of life for our residents, visitors, and fellow associates.
